Reference

Your Rights and Our Commitments at i8n

These terms govern every interaction between you and i8n — from opening your account to withdrawing funds via UPI, Paytm, or PhonePe.

Account eligibility by local lawUPI, Paytm, PhonePe deposits coveredWithdrawal rules clearly statedData handling disclosedContact paths for disputes
i8n Your Rights and Our Commitments at i8n
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear or you need clarification about how a specific rule affects your account, our support team is available to help.

Live Chat Start a chat session from any page on i8n. Our team handles terms-related questions, account-access queries, and dispute submissions directly in the chat window, seven days a week.
Email Support Send your terms question or formal dispute notice to our legal mailbox. We acknowledge receipt within one business day and aim to resolve the matter within five business days of receiving your message.
Help Centre Our Help Centre hosts a dedicated Terms section where you can read the current version, compare it with previous versions, and submit a written query if you need a formal written response for your records.
HOW WE HANDLE THIS

Data, Security and Account Practices Under These Terms

These terms set out not just what you may do on the platform but also what we are committed to doing on our end — from how we…

Data Retention Policy

We retain your account data — transaction history, login records, and correspondence — for as long as your account is…

Cookie Handling

Our platform uses session and persistent cookies to keep you logged in and to remember your preferences.

Account Security Standards

Passwords are stored using one-way hashing. All payment transactions through UPI, Paytm, and PhonePe are processed over encrypted connections.

Requesting Your Data

You may request a copy of all personal data we hold about you by contacting our support team via email.

Account Closure and Data Deletion

When you close your account, we begin the data-deletion process after the mandatory retention period ends.

Dispute Resolution Contact

Formal disputes about terms interpretation or account decisions must be submitted in writing to our legal team.

Common Questions About Our Terms

The questions below cover the most common things account holders ask about how these terms work, what rights they have, and how to exercise those rights. If your question is not here, reach us through live chat or email.

The terms become binding at the moment you complete account registration and confirm you have read them. Any subsequent use of the platform — including placing a wager or making a deposit via UPI or Paytm — reaffirms your acceptance of the current version.

We will send a notice to your registered email address before any material change takes effect. The updated version will also be flagged inside your account dashboard with a timestamp so you can compare it with the version you previously accepted.

Yes. Email our support team with a data-access request from your registered email address. After we verify your identity, we compile everything we hold — transaction records, login history, and correspondence — and deliver it within ten business days.

We retain it for the legally required period under Indian financial regulations, then delete it permanently. You will receive a written confirmation email once deletion is complete, so you have a record that your data is no longer stored on our systems.

Yes. These terms are subject to applicable Indian law. Access and use are available where local law permits. If any clause conflicts with a mandatory provision of Indian consumer law, Indian law takes precedence and that clause is read accordingly.

Submit your dispute in writing to our legal email address, describing the clause in question and the outcome you are seeking. We acknowledge within one business day and aim to resolve the matter within five business days of receiving the full details.

Yes. All payment activity — deposits via UPI, Paytm, and PhonePe, as well as withdrawal requests — is governed by the payment clause within these terms. That clause sets out processing times, verification steps, and what happens if a transaction is disputed.