Reference

Your Rights and Our Commitments

At i8n, every account interaction — from deposits via UPI and PhonePe to withdrawals and data storage — sits within a defined legal framework designed to protect you.

Jurisdiction-Based AccessData Privacy PolicyAccount TermsCookie PolicyUser Rights

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How Our Legal Terms Apply to You

i8n Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with i8n, you enter into a binding agreement governed by the terms published on this page. These terms cover how we process personal data, how transactions made through UPI, Paytm, and PhonePe are recorded and held, and the circumstances under which

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we may restrict or close an account. Eligibility is assessed according to local law in the region from which you access our platform — access is available only where local law permits. We retain the right to update these terms; changes are communicated via registered email
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at least seven days before taking effect. Continuing to use the platform after the effective date constitutes acceptance. For payment-related disputes involving UPI, Paytm, or PhonePe transactions, our finance team reviews records within 72 hours and issues a written resolution.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have questions about how your data is stored, want to request account deletion, or need a copy of our full terms document, our compliance and support teams are reachable through…

Email Compliance Team Send written legal requests, data access demands, or policy clarification queries to our dedicated compliance address. We acknowledge receipt within 24 hours and issue a substantive response within 48 business hours.

Live Chat Support Our support agents are available via live chat to help you navigate account terms, explain what data we hold, and route urgent legal concerns to the correct internal team without delay.

Written Postal Notice For formal legal notices — including those related to court orders or data subject access requests — you may submit written correspondence to our registered address, which is available in the full terms document on request.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply layered security across all account and payment data. Here is exactly how we handle the key areas that matter to you as an account holder in…

Data Storage and Retention

Account data — including transaction records from UPI, Paytm, and PhonePe — is retained for the period required by applicable…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security Protocols

Accounts are protected by two-factor authentication and activity-based anomaly detection.

Requesting Data Changes

To correct, update, or delete personal data we hold, contact our compliance team by email with your account ID.

Who Handles Your Data

Data is processed by i8n's internal team and select technology partners who operate under strict data-processing agreements.

Policy Contact and Escalation

If you feel a legal or privacy concern has not been resolved satisfactorily, you may escalate in writing to our…

Legal Policy Questions From Our Account Holders

These are the questions we receive most often about our legal terms, privacy practices, and account rights. If your question is not covered here, our compliance team is reachable via email or live chat.

Your account is governed by the laws applicable in your region. Access and eligibility depend on local law where you are located. The full terms document specifies applicable legal frameworks in detail.

Yes. Email the compliance team with your registered account ID and a data subject access request. We compile and deliver your data package within 30 calendar days of receiving the verified request.

Payment records for UPI, Paytm, and PhonePe transactions are encrypted and stored in line with applicable financial data retention rules. You can view a transaction summary inside your account wallet at any time.

On account closure, we anonymise marketing data immediately. Financial transaction records are retained for the statutory period required by law, after which they are permanently deleted from our systems.

Send a written objection to our compliance email address, quoting your account ID and the specific processing activity you are objecting to. We pause that processing while we review your request, usually within five business days.

We send a notification to your registered email address at least seven days before any material change to our legal terms takes effect. The updated terms are also posted with a visible change-date notice on this page.

Data is shared only with technology partners who process it under binding agreements. We do not pass personal data to advertisers or data brokers. Fraud-prevention and payment-verification partners may access limited transactional data as required by law.

Your Rights and Our Commitments

Reach Us on Legal or Policy Matters

Data Handling, Cookies, and Account Security

Data Storage and Retention

Cookie Policy

Account Security Protocols

Requesting Data Changes

Who Handles Your Data

Policy Contact and Escalation

Legal Policy Questions From Our Account Holders

01 Which jurisdiction's law governs my account?

02 Can I request a copy of all personal data i8n holds about me?

03 How are UPI and Paytm transaction records stored?

04 What happens to my data if I close my account?

05 How do I object to how my data is being used?

06 How will I know if the legal terms change?

07 Is my account data shared with any third parties?

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